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The Devil is still lurking…

I just had one of those evenings – you know, when everything goes wrong. Not badly wrong, just enough to waste time and energy, and be really irritating.  It all happened because I got into the detail.  I used to work with a manager, autocratic type, and I didn’t agree with much of what he said except this – “the devil’s in the detail”.   It was one of his favorite expressions and I have to agree.  Perhaps that’s what I love about strategic thinking – not too much detail!  But of course, sooner or later you have to implement and that means – detail.

Tonight I was attempting to use a new software that’s been recommended to me.  There is some strategic benefit to this.  It will help me offer more services on-line.  If  it works.  All was going well when suddenly one of the key functions shut down for no apparent reason.  Just at that moment domestic issues surfaced and I had to run off and sort those out.  When I got back that function had returned but another had gone.  And it wasn’t quite doing what I had expected overall.  What I had thought would be a 15 minute quick trial has turned into a couple of hours.  Why is technology like that?  It’s supposed to speed things up but too often it takes way too long to figure out.  Or maybe I’m a technophobe, but I don’t think so.  I quite like new tools and software – but only if they do what I need them to.

So now I guess I’ll have to go and read all the tutorials or watch the video versions.  Video takes longer, I can skim the text, so I’ll start there.  Hopefully it’s just some little detail that’s messed things up.  The strategy is still  on track – delivering more on-line.  That detail devil is doing its best to send the strategy off-track but I won’t be beaten.  Last resort – read the instructions!

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