Home > Business and Strategy, Leadership > 3 things I learnt

3 things I learnt

This week I spoke at the World Business Capability Congress. I had the opportunity to attend a number of other sessions, and I noticed some recurring themes. Here’s my observations:

  1. Despite the on-going contrary wish of many leaders, human DNA has not changed enough in recent years to force change successfully. People still need to be involved in creating and understanding change to make it stick.
  2. There are ample tools, models and processes out there for business improvement and success but people are still searching for the magic bullet.  Looks like plain old hard work of implementing properly is still the only way to make things happen.
  3. Even though on-line and social media are great ways to meet people outside your normal circles and to maintain contact, nothing beats face to face conversation for sharing, building relationships and renewing motivation. That’s why people continue to travel to events such as this despite the apparent ineffeciencies.
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